Shipping policy
PLEASE NOTE THAT WE ONLY SHIP WITHIN SOUTH AFRICA! NO ORDERS FROM OTHER COUNTRIES THAN SOUTH AFRICA ARE ACCEPTED!
Please see below our shipping policy. Read carefully before placing your order. Should you have any questions, please contact us. We are here to help.
Goods
Baltic Amber is an Eco-friendly company specialising in handmade baby carriers that are made from the finest and most durable kinds of cotton, Baltic Amber beads, necklaces and braces, as well as feminine hygiene products such as reusable menstrual pads and menstrual sponges.
Free Delivery Policy
Free delivery is only valid for product orders over R500 that were placed through the Online Store and only for specific areas where (Courier) delivers
Delivery Times
- Main Centers: 1 to 3 working days (from time of dispatch, not from time when order was placed)
- Regional Areas: 5 to 7 working days (from time of dispatch, not from time when order was placed)
Collections allowed: If you are in the greater Cape Town area, why not pick it up from us. View contact us for map location.
Order Tracking
Q: I placed my order. When will it be dispatched?
A: Orders are dispatched within the next working day of receiving your order. Should you not have received a tracking number 5 working days after you placed an order, please contact us via our contact page. Please make sure to email us your proof of payment preferable directly from your bank account on transfer.
Q: How do I track my order?
A: As soon as our store has dispatched your order, we will send you an email containing the courier tracking number for your order. We will also include our courier contact details. Should you not have received a tracking number 5 days after you placed an order, please contact us via our contact page.